Customer Feedback Questionnaire

As part of our continued commitment to improving, developing and maintaining the quality of our service, we welcome your comments and feedback.

Please complete your feedback in the sections below.

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First Name:*

Last Name:*

Email:*

Age:*

Home Town:

Which driver training course(s) did you do with us?*

HGV/LGV - Cat. C Rigid HGV/LGV - Cat. C+E Artic HGV/LGV - Cat. C1+E PCV - Cat. D Coaches & Buses PCV - Cat. D1 Minibus PCV - Cat. D1+E Driver CPC Training ADR - Carriage of Dangerous Goods Digital Tachograph Training Fleet Driver Training Forklift Truck Training Trailer Towing - Cat. B+E

What was your reason for doing a driver training course?

Since passing your test, what has this enabled you to do? (If you have made a change of career, please tell us about that too).

Please rate your experiences with RSM (10= Excellent, 5= Average, 1= poor

Customer Service & Administration*

10 9 8 7 6 5 4 3 2 1

The Booking Process*

10 9 8 7 6 5 4 3 2 1

Professionalism of the instructor/training provided*

10 9 8 7 6 5 4 3 2 1

The provision of training materials*

10 9 8 7 6 5 4 3 2 1

The quality of the training vehicle*

10 9 8 7 6 5 4 3 2 1

Please tell us what you liked best about your experience with RSM?*

Please tell us anything you disliked about your experience with RSM?

Will you recommend RSM?*

Yes No

Can we use your review for marketing purposes? (We would like to show ' Case Studies' of people who have trained with us. We will ask you to review it first and will not disclose personal information)

Yes No

Are there any driver training courses that you are looking to do in the future?

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